The Starbucks experience : 5 principles for turning ordinary into extraordinary / Joseph A. Michelli.
Material type:
TextPublication details: New York, NY : McGraw-Hill, c2007.Description: xiv, 208 p. ; 22 cmISBN: - 0071477845 (alk. paper)
- 9780071477840
- 658 22
- HD9199 .U54 S736 2007
Contents:
Introduction -- Principle #1- make it your own -- Principle #2- everything matters -- Principle #3- surprise and delight -- Principle #4- embrace resistance -- Principle #5- leave your mark -- A final word.
| Item type | Current library | Collection | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
Book
|
Research Library Stacks | Non-fiction | HD9199 .U54 S736 2007 (Browse shelf(Opens below)) | Available | 16437 |
Includes bibliographical references (p. 183-193) and index.
Introduction -- Principle #1- make it your own -- Principle #2- everything matters -- Principle #3- surprise and delight -- Principle #4- embrace resistance -- Principle #5- leave your mark -- A final word.